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ShipAid Delivery Guarantee

ShipAid Delivery Guarantee

1 total reviews

Regular price $0.99 AUD
Sale price $0.99 AUD Regular price

About this piece

Learn More at ShipAid.com

Fabric

Size & Fit

How To Wear

Sustainability & Care

Shipping & Returns Policy

DISPATCH TIME

Standard Dispatch Time: Due to a high volume of orders, your order may take up to 2 business days to dispatch from Baiia offices, please be patient as we carefully pack your orders. All orders are sent from our HQ in sunny Brisbane, Queensland.

Please note all orders are final and we cannot guarantee any changes to your order before it is dispatched, including cancellations. Cancellations will incur a merchant fee.

 

DELIVERY TIMES

Australia Post Express: 1-3 Business Days

DHL Express: 3-5 Business Days

All Australian orders are sent via Australia Post. We recommend using the AusPost App to track and manage your delivery. In the app, you can:

  • Set delivery preferences 
  • Track your package movements
  • View your proof of delivery
  • Authorise someone else to collect your package on your behalf at the Post Office
  • Receive trusted notifications

 

AUSTRALIA & NEW ZEALAND SHIPPING COSTS

Express Shipping over $200: FREE

Express Shipping under $200: $7 (AU) $15 (NZ)

Please note that in certain rare cases where the shipping cost of an order is significantly higher due to factors such as the weight, size of the package, or the delivery location, we reserve the right to request additional payment to cover these excess shipping fees. Should this situation arise, we will promptly contact the customer to discuss the options available. The customer may choose to proceed with the additional payment to cover the excess shipping fees or alternatively, they may opt to cancel their order. However, it's important to understand that we are unable to refund any merchant fees associated with the canceled order.

  

USA & WORLDWIDE SHIPPING COSTS 

With the exception of New Zealand, please purchase from our international store www.baiia.co

New Zealand - You can spend up to $1,000 NZD and not incur any duty on your order. GST is 15% and due on any order above $1,000 NZD along with an import entry transaction fee and MPI levy.

Any local government import and duties incurred are the responsibility of the recipient. Please understand that this is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.

If you choose to refuse a shipment or a parcel is returned to sender, Baiia Pty Ltd reserves the right to charge a fee to cover the costs incurred of shipping and merchant fees.

 

SHIPAID DELIVERY GUARANTEE

ShipAid is our stress free delivery protection. Should your order be lost, stolen or damaged while in transit, ShipAid ensures you qualify for a replacement or refund. ShipAid is automatically added at checkout, but can be removed. Please note - if you choose not to opt in, we cannot guarantee compensation in the event of loss, theft or damage to your parcel during transit. 

For more information on ShipAid, click HERE.

 

LOST OR STOLEN PACKAGES

By choosing 'Authority to Leave' you take responsibility should the order go missing after it has been marked as delivered. We do not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place. Should an order be lost in transit, damaged or incorrect, we may not send replacement items immediately. Replacement items will be despatched according to our discretion following our investigations.

 

PRE-ORDERS

If your item is on pre-order, this will be dispatched once it becomes available. You can find estimated delivery timeframes on the product page of your chosen item. If your order contains multiple items with one or more pre-orders, these will be sent together once the pre-order item(s) are ready for dispatch. If you’d like to organise for your items to be sent separately, please drop us a line at lovemail@baiia.com.au.

Please note pre-order time frames are a delivery estimate only and are subject to change. Please let us know if you are hoping to have your pre-order item by a certain date and we will try our best to accommodate.

 

AVAILABILITY

Although we endeavour to keep stock lists up to date, unavailable stock may be displayed online. In the case of an order being placed which is not available we will contact you to process a refund or to find a suitable alternative. 

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  • “Baiia’s reversible and vibrant swimsuits aren’t just versatile – they’re also award-winning.”

  • “We love their vintage tropical and Australiana prints. Flattering for all shapes with sizes starting from Australian size 4 through to 26.”

  • “The swimwear that I am looking forward to wearing the most is Baiia swimwear. "

  • "With one of the most inclusive size ranges on the market, Baiia takes its commitment to comfort and representation very seriously."

  • "Reversible and multi-functional, you'll never tire of Baiia, simply because there's so many ways you can wear it."

Real Women. Real Reviews.

One piece, many possibilities

average rating 5.0 out of 5
Based on 1 review
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100% of reviewers would recommend this product to a friend
1 Review
Reviewed by Lisa W.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Shipaid review

I am overall happy with your delivery choice. I had peace of mind knowing I had delivery guaranteed. My only concern was that it was turned over to a third party delivery service which made me uneasy. It was the. Delivered to my mail box instead of my home. But I did receive it on the day it was expected.

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